July 19, 2024 (Burbank, Calif.) — — SCA Claim Services, a frontrunner in the nation’s independent auto appraisal sector and a pioneer in Electric Vehicle (EV) claims, proudly announces the appointment of Ron Trozzo as the new Nationwide ADP Director for its Auto Operations division.
Ron Trozzo brings 15 years of unparalleled expertise in claims adjusting and collision management, further solidifying SCA’s dominance in the auto appraisal industry. As ADP Director, Trozzo will steer the company’s Regional Supervisors and nationwide Auto Network, ensuring top-notch compliance and spearheading efforts to meet key performance metrics set by SCA and its esteemed clients.
“I am thrilled to join SCA Claim Services and lead the charge in enhancing the services provided by our Auto Division. My immediate goal is to streamline processes and foster innovation, while my long-term vision includes setting new industry standards in EV claims and collision management,” stated Trozzo.
Trozzo’s recent tenure at Tesla amplifies SCA’s leadership in EV appraisals. As an industry leader in EV material damage estimates, SCA delivers the most comprehensive nationwide EV product. By leveraging OEM technical repair guides and utilizing CCC and ALLDATA databases, SCA excels in key EV claim metrics such as cycle time and supplement rate. The company’s dedicated EV training, support, and quality control teams also help ensure unparalleled accuracy and compliance.
“SCA is stronger than ever,” said Tim Davis, President of SCA Claim Services. “Through radical improvements and streamlined operations, we’ve significantly increased value for our customers. Our enhanced communications, processing, and services have reduced cycle times across all service lines and helped us onboard exceptional talent to drive every aspect of our business.”
Davis added, “By reinvesting energy and innovation into our operations, we’ve attracted world-class talent like Ron Trozzo. His leadership will help propel SCA into the next growth phase, redefining success and excellence within our industry. We are excited to see Ron’s transformative impact on our Auto Division.”
Insurance carriers interested in learning more about SCA’s nationwide management of daily and catastrophic auto claims can visit scaclaims.com/auto-services.
For a deeper dive into SCA’s leading-edge EV claims approach, watch our informative video.