Executive Assistant to the Chief Business Officer

Location: Richardson, TX (remote/hybrid)

Job Overview:

SCA Claim Services is seeking a highly skilled and proactive Executive Assistant to support the Chief Business Officer (CBO) out of our Richardson, TX office.

The CBO is responsible for franchise system oversight, national business development, revenue growth, and operational strategy for both SCA and our sister company, The Doan Group.

The ideal candidate will be a strategic partner who thrives in a fast-paced environment, adeptly managing schedules, coordinating executive priorities, and supporting high-level business initiatives.

If you live in Wiley, Plano, Garland, or within a short commute to Richardson, and possess the necessary skills, this hybrid work-from-home/in-office role may be for you!

Key Responsibilities:

Executive Support & Operations

• Manage the CBO’s daily schedule, appointments, and travel logistics to optimize efficiency.
• Act as a liaison between the CBO and internal/external stakeholders, ensuring seamless communication.
• Assist in meeting preparation, including research, presentations, agendas, and follow-ups.
• Handle confidential documents and communications with discretion.
• Support the CBO in franchise operations, business development, revenue tracking, and strategic projects.

Project Management & Business Coordination

• Oversee key initiatives related to franchise system management, business growth, and operational strategies.
• Track and prioritize action items to ensure deadlines are met.
• Coordinate cross-functional projects between teams, vendors, and external partners.
• Conduct research and compile reports to aid decision-making.

Administrative Excellence

• Draft and edit correspondence, presentations, and executive reports.
• Manage vendor contracts, invoices, and budget tracking as needed.
• Organize company events, leadership meetings, and off-site business engagements.

Qualifications & Experience:

Preferred

• Strong background in franchising, insurance, or claims management.

Required

• 5+ years of experience as an Executive Assistant, Chief of Staff, or similar role supporting senior executives.
• Exceptional organizational, multitasking, and problem-solving skills.
• Proficiency in Microsoft Office Suite, project management tools, and CRM platforms.
• High level of discretion, professionalism, and attention to detail.
• Strong written and verbal communication skills.
• Ability to work from the Richardson office a minimum of 2 days per week and situationally as many as 5.

What We Offer:

• Competitive base salary with performance-based incentives.
• Health, dental, and vision benefits.
• Opportunities for professional growth and advancement within a growing company.
• A collaborative, innovative, and inclusive company culture.

About SCA Claim Services & The Doan Group

• SCA Claim Services and The Doan Group are industry leaders in auto and specialty vehicle damage appraisals for insurance claims.
• For more than 45 years, we have been trusted partners to insurance companies, Third Party Administrators (TPAs), and self-insured entities, providing expert material damage appraisal services nationwide.
• We also provide liability adjusting, catastrophe claims services, virtual damage appraisal solutions, and a range of ancillary claims support services.
• Our hybrid business model combines franchise operations with direct service delivery through subcontracted vendors, enabling nationwide coverage and efficient, seamless claims management for our clients.